Shipping Policy
At Neena Arts, we take great care in ensuring that your handcrafted artworks reach you safely and on time. Each piece is created with love, and we aim to provide a seamless and transparent shipping experience across India.
Domestic Shipping Across India
Currently, we ship all our products exclusively within India. We strive to ensure your order reaches you without hassle. We do not provide international shipping at this time, but we are working towards expanding our reach in the future.
Courier Partner
We have partnered with DTDC Courier Services, one of the most reliable and efficient logistics companies in India, to ensure your order is delivered safely and promptly. Once your package is dispatched, you will receive a DTDC tracking number which can be used to monitor the status of your shipment in real-time.
Shipping Charges
We charge a flat shipping fee of ₹40 on every order, regardless of the quantity or size of the products. This minimal fee helps cover part of the safe and secure transportation of your handmade art to your doorstep.
Shipping Timeline
Once dispatched, the package typically takes up to 5 business days to reach you, depending on your location and local delivery conditions. Please note that delays may occasionally occur due to unforeseen logistics issues or weather conditions, and we request your patience in such cases.
Order Tracking
To keep you updated, we will send you your DTDC tracking number via WhatsApp or email as soon as your order is dispatched. You can use this number to check your delivery status anytime.
Delivery Issues
In case of any issues such as delays, non-delivery, or if you do not receive your tracking number, feel free to contact us directly through our WhatsApp support. We’ll be happy to assist you and ensure that your beautiful artwork finds its way to you as soon as possible.

